Welcome to the sc108 FAQ page. Here you'll find comprehensive answers to the most common questions about registration, deposits and withdrawals via BCA, BRI, BNI, Mandiri, and e-wallets, account verification, bonuses, games, security, and responsible gaming. If you can't find the answer you're looking for, our 24/7 support team is always ready to help.
To register on sc108, visit the homepage and click the registration prompt. You'll need to provide your full legal name (as it appears on your KTP or passport), date of birth to confirm you are 21 or older, a valid email address, and an Indonesian mobile phone number. Choose a secure password and accept the Terms & Conditions. Registration takes less than 2 minutes, and your account will be active immediately.
sc108 requires KYC verification before processing your first withdrawal. You'll need to submit a clear photograph or scan of your Indonesian National Identity Card (KTP) or a valid passport showing your full name, photo, and date of birth. In some cases, we may also request a selfie holding your ID and proof of address such as a recent utility bill or bank statement. All documents are reviewed securely by our compliance team within 24 hours.
No. sc108's Terms & Conditions strictly prohibit multiple accounts. Each user is permitted to register only one account per person, household, IP address, and payment method. Creating multiple accounts is considered a serious breach and may result in suspension of all accounts, forfeiture of balances, and permanent ban from the platform.
If you've forgotten your password, click the "Forgot Password" link on the login page. Enter the email address associated with your sc108 account, and we'll send you a password reset link within minutes. Follow the link to create a new password. If you don't receive the email, check your spam folder or contact our support team for assistance.
If you wish to permanently close your account, contact our support team via live chat or email and request account closure. You'll need to confirm your identity and withdraw any remaining balance before the account can be closed. Account closure is irreversible. If you're considering closure due to problem gambling, we strongly encourage you to use our self-exclusion tools instead and explore the resources on our Responsible Gaming page.
Accounts may be temporarily locked for security reasons, such as multiple failed login attempts, or suspended due to KYC non-compliance, suspected bonus abuse, or breach of Terms & Conditions. If your account is locked, contact support immediately with your account details. Our team will review your case and provide next steps for account restoration if eligible.
sc108 supports a wide range of Indonesian payment methods, all denominated in Rupiah (IDR). You can deposit via bank transfer from BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, and other major Indonesian banks. We also accept e-wallet deposits via DANA, OVO, GoPay, ShopeePay, and LinkAja. All deposits are processed instantly or within minutes during banking hours.
BCA deposits on sc108 are typically credited to your account instantly. Once you complete the bank transfer via BCA mobile banking, internet banking, or ATM, the funds should appear in your sc108 wallet within 1-5 minutes. If your deposit has not been credited after 15 minutes, please contact our support team with your transaction reference number for immediate assistance.
The minimum deposit amount on sc108 is Rp 50,000 for bank transfers (BCA, BRI, BNI, Mandiri) and Rp 20,000 for e-wallet deposits (DANA, OVO, GoPay, ShopeePay, LinkAja). There is no maximum deposit limit, though we recommend using deposit limits as part of responsible gaming practices to help you stay within your budget.
To withdraw from sc108, log into your account and navigate to the Withdrawal section. Select your preferred withdrawal method (bank transfer to BCA, BRI, BNI, Mandiri, or e-wallet to DANA, OVO, GoPay, etc.), enter the amount, and confirm. You must complete KYC verification before your first withdrawal. Withdrawals are processed within 15 minutes to 3 hours during WIB business hours (08:00-00:00).
The minimum withdrawal amount from sc108 to a Mandiri bank account is Rp 50,000. The same minimum applies to withdrawals to BCA, BRI, BNI, and other supported banks. For e-wallet withdrawals, the minimum is typically Rp 50,000 as well. sc108 does not charge withdrawal fees, though your bank or e-wallet provider may apply their own transaction fees.
Standard withdrawal processing time on sc108 is 15 minutes to 3 hours during WIB business hours. Delays may occur if additional KYC verification is required, if the withdrawal is flagged for fraud review, or if you're withdrawing during off-peak hours or public holidays. If your withdrawal has been pending for more than 6 hours, contact support with your withdrawal reference number for an update.
Yes. sc108 supports OVO for both deposits and withdrawals. OVO deposits are processed instantly, and OVO withdrawals are typically completed within 30 minutes to 2 hours. Ensure the OVO account is registered in your own name matching your sc108 account name, as third-party deposits and withdrawals are prohibited.
sc108 offers a comprehensive sportsbook covering international and local sports. You can bet on football (including EPL, La Liga, Serie A, Bundesliga, Champions League, FIFA World Cup, BRI Liga 1, Timnas Indonesia matches, and AFF Cup), basketball (NBA, EuroLeague), tennis (Grand Slams, ATP, WTA), badminton (All England, Indonesia Open, Thomas Cup), MotoGP, volleyball, and e-sports (Mobile Legends MPL, PUBG Mobile, Free Fire). We offer pre-match and live in-play betting on all major events.
When betting on BRI Liga 1 matches on sc108, standard football betting rules apply. Bets are settled based on the official result after 90 minutes of play plus stoppage time (unless otherwise stated for specific markets). Extra time and penalty shootouts do not count unless you're betting on a cup competition market that explicitly includes them. If a match is abandoned, postponed by more than 24 hours, or cancelled, bets are typically voided and stakes refunded.
Yes. sc108 offers togel (Indonesia's traditional numbers lottery) with multiple draw types and betting options. You can bet on 2D, 3D, and 4D number combinations, as well as Colok Bebas, Colok Jitu, and other popular togel bet types. Draw results are published immediately after the official lottery draw concludes, and winnings are credited to your account instantly. All togel games on sc108 use certified random number generation.
RTP stands for Return to Player, expressed as a percentage. It represents the theoretical long-term payout of a slot game. For example, a slot with 96% RTP will, over millions of spins, return Rp 96 for every Rp 100 wagered. On sc108, all slot games display their RTP clearly in the game information panel. Our slots are provided by certified studios like Pragmatic Play, NetEnt, and Microgaming, and use independently audited RNG to ensure fair play.
Absolutely. The entire sc108 platform, including all live casino games (live blackjack, live roulette, live baccarat, live poker, and live game shows), is fully optimized for mobile play. You can access sc108 via your mobile browser on iOS or Android devices without downloading any app. The mobile experience offers the same high-quality live dealer streaming, betting functionality, and account management features as the desktop version.
Yes. sc108 offers live sabung ayam (cockfighting) betting, a traditional Indonesian favorite. You can watch live-streamed matches and place real-time bets on Meron (red corner) or Wala (blue corner). Sabung ayam matches are broadcast live from licensed arenas, and all bets are settled immediately after the match concludes. This product is available 24/7 with multiple matches running concurrently.
sc108 offers a generous welcome bonus package to new players who make their first deposit. The exact bonus structure varies by promotion period, but typically includes a deposit match bonus (e.g., 100% match up to Rp 1,000,000) and/or free spins on selected slot games. All welcome bonuses are subject to wagering requirements, which must be met before bonus-derived winnings can be withdrawn. Check the promotions page for current offers and full terms.
Wagering requirements (also called rollover or playthrough requirements) specify how many times you must wager a bonus amount before you can withdraw any winnings derived from it. For example, a bonus with 30x wagering requirement means you must place bets totaling 30 times the bonus amount. On sc108, different game types contribute different percentages toward wagering requirements: slots typically contribute 100%, while table games may contribute 10-20%. Full details are provided in each promotion's terms.
No. sc108's bonus policy states that only one active bonus is permitted per account at any given time. You must complete the wagering requirements of your current bonus before claiming a new one. Attempting to stack bonuses or abuse the bonus system may result in forfeiture of bonuses and associated winnings, and potential account suspension.
Free spins promotions on sc108 are typically credited automatically to your account when you meet the eligibility criteria (e.g., making a qualifying deposit or opting in to a promotion). Once credited, log into the specified slot game, and your free spins will be available to use. Free spin winnings are usually subject to wagering requirements before withdrawal. Check the specific promotion terms for details on eligible games and wagering conditions.
Yes. sc108 operates a tiered VIP program that rewards loyal players with exclusive benefits. As you wager on the platform, you accumulate loyalty points that move you through VIP tiers (Bronze, Silver, Gold, Platinum, Diamond). Higher tiers unlock benefits such as faster withdrawal processing, dedicated account managers, enhanced cashback rates, birthday bonuses, and invitations to exclusive tournaments. VIP status is earned through genuine play and cannot be purchased.
Yes. sc108 operates under an international gaming license and is regulated by a recognized licensing authority. We comply with strict regulatory standards for player protection, fair gaming, anti-money laundering (AML), and data security. All games on sc108 use certified Random Number Generator (RNG) technology and undergo regular third-party audits to ensure fairness and transparency.
sc108 employs bank-grade 256-bit SSL encryption to protect all data transmitted between your device and our servers. Personal information and KYC documents are stored in encrypted databases hosted in secure, access-controlled data centers. Access to your data is strictly limited to authorized personnel who require it to perform compliance and support functions. We never sell or share your information with third parties for marketing purposes. For full details, please review our Privacy Policy.
sc108 operates a strictly 21+ platform in compliance with Indonesian age-of-majority standards and international responsible gaming best practices. Online gambling is an adult activity, and research shows that individuals under 21 are at higher risk of developing gambling problems. sc108 enforces mandatory KYC identity verification to ensure no one under 21 can register, deposit, or play on the platform. Underage gambling is strictly prohibited.
To set a deposit limit on sc108, log into your account and navigate to Account Settings > Responsible Gaming. From there, you can set daily, weekly, or monthly deposit limits based on what you can comfortably afford to lose. Once set, the limit cannot be increased for 24 hours, ensuring decisions made impulsively cannot be reversed immediately. Deposit limits are one of the most effective tools for maintaining control over gambling spending.
If you feel your gambling is becoming a problem, sc108 encourages you to use our self-exclusion tools immediately. You can request temporary or permanent self-exclusion by contacting our support team, which will suspend your account and prevent you from logging in or placing bets. We also recommend seeking professional help from organizations like Gamblers Anonymous or speaking with a licensed therapist who specializes in gambling addiction. Visit our Responsible Gaming page for more resources and guidance.
Yes. sc108 offers both cooling-off periods and formal self-exclusion. A cooling-off period is a temporary account suspension lasting 24 hours to 30 days, useful if you need a short break without long-term commitment. Formal self-exclusion is available for 6 months, 1 year, or permanently. During any exclusion period, you will not be able to log in, deposit, or place bets. Contact support to activate either option, and the restriction will take effect immediately.
Get instant help from our support agents in English or Bahasa Indonesia. Live chat is available 24 hours a day, 7 days a week, with typical response times under 3 minutes.
For non-urgent inquiries or detailed questions, email us at [email protected]. We respond to all emails within 24 hours, often much faster.
Explore our detailed help articles covering account setup, payment methods, game rules, bonus terms, and responsible gaming best practices.
Our support team is available 24/7 in English and Bahasa Indonesia to help with any questions not covered in this FAQ. Reach out via live chat or email anytime.
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