Privacy Policy

Introduction

This Privacy Policy governs the collection, use, storage, and protection of personal information by sc108 ("we", "us", or "our"), the operator of the online betting and gaming platform accessible at https://sc108.cam (the "Platform").

sc108 serves the Indonesian market and provides sports betting, live casino, togel (Indonesia's traditional numbers lottery), slots, and other gaming services to users ("you" or "your") who are at least 21 years of age and legally permitted to engage in online gambling activities.

By creating an account on the sc108 Platform, you expressly consent to the collection, use, and processing of your personal information as described in this Privacy Policy. If you do not agree with any aspect of this Privacy Policy, you must not use the Platform or provide us with any personal information.

This Privacy Policy should be read in conjunction with our Terms & Conditions and our Responsible Gaming Policy, which collectively govern your use of the sc108 Platform.

Data Controller

sc108 is the data controller responsible for the personal information you provide when using the Platform. This means that sc108 determines the purposes for which, and the manner in which, your personal data is processed.

As data controller, sc108 is committed to handling your personal information in accordance with applicable data protection laws and regulations, including anti-money laundering (AML) and Know Your Customer (KYC) compliance requirements applicable to licensed online gaming operators.

If you have any questions or concerns regarding how we process your personal information, or if you wish to exercise any of your data protection rights as outlined in Section 9 of this Privacy Policy, please contact us using the contact details provided in Section 14.

Information We Collect

sc108 collects several categories of personal information from users in order to provide, operate, and improve our services. The types of information we collect include:

3.1 Account Registration Information

When you create a sc108 account, we collect the following information:

• Full legal name (as it appears on your government-issued identification document)
• Date of birth (to verify that you are 21 years of age or older)
• Email address
• Indonesian mobile phone number
• Residential address
• Chosen username and encrypted password
• Preferred currency (Indonesian Rupiah / IDR)

3.2 Identity Verification (KYC) Documents

To comply with regulatory requirements and prevent fraud, money laundering, and underage gambling, sc108 requires all users to complete identity verification (Know Your Customer / KYC). This process involves the submission of:

• A clear photograph or scan of your Indonesian National Identity Card (KTP) or valid passport
• A selfie photograph holding your identification document (where required)
• Proof of address documentation such as a recent utility bill or bank statement (where required)
• Proof of ownership of the payment methods used for deposits and withdrawals

3.3 Financial and Transaction Information

To process deposits and withdrawals, sc108 collects and stores:

• Bank account details (bank name, account number, account holder name) for BCA, BRI, BNI, Mandiri, and other supported banks
• E-wallet account details (DANA, OVO, GoPay, ShopeePay, LinkAja) where used
• Transaction history including deposit amounts, withdrawal amounts, timestamps, and transaction reference numbers
• Betting and gaming activity records including wagers placed, game outcomes, bonuses claimed, and winnings

sc108 does not directly store credit or debit card details. Payment card transactions are processed by third-party payment service providers who are PCI DSS compliant.

3.4 Technical and Usage Information

When you access the sc108 Platform, we automatically collect certain technical information, including:

• IP address and approximate geolocation (to verify jurisdictional eligibility)
• Device type, operating system, and browser type
• Access times, pages viewed, and navigation paths on the Platform
• Referral source (how you arrived at the Platform)
• Session duration and interaction patterns

This information is collected via cookies, server logs, and similar tracking technologies as described in Section 10 of this Privacy Policy.

3.5 Communication Records

sc108 retains records of all communications between you and our customer support team, including:

• Live chat transcripts
• Email correspondence
• Support ticket content and resolution notes

These records are retained for quality assurance, compliance, and dispute resolution purposes.

How We Use Your Data

sc108 uses the personal information we collect for the following purposes:

• Account Management: To create, maintain, and authenticate your sc108 account; to verify your identity and age; and to manage your account settings and preferences.
• Transaction Processing: To process deposits, withdrawals, and internal wallet transfers; to reconcile financial transactions; and to prevent payment fraud.
• Service Provision: To provide access to sports betting, live casino, togel, slots, and other gaming products; to settle bets and distribute winnings; and to apply bonus terms and wagering requirements.
• Regulatory Compliance: To comply with KYC, AML, and Counter-Terrorist Financing (CTF) obligations; to maintain records as required by our licensing jurisdiction; and to respond to lawful requests from regulatory authorities and law enforcement agencies.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, account abuse, bonus abuse, collusion, and other prohibited conduct; to enforce our Terms & Conditions; and to protect the security and integrity of the Platform.
• Communication: To send you transactional communications such as deposit confirmations, withdrawal notifications, account alerts, and password reset emails; to respond to your support inquiries; and (with your consent) to send you promotional offers, newsletters, and marketing communications about sc108 services.
• Platform Improvement: To analyze user behavior and Platform performance; to conduct data analytics and research; to improve user experience, game offerings, and Platform features; and to develop new products and services.
• Legal Obligations: To establish, exercise, or defend legal claims; to comply with court orders and regulatory investigations; and to protect the rights, property, and safety of sc108, our users, and third parties.

Legal Basis for Processing

sc108 processes your personal information on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and sc108 (the Terms & Conditions) and to provide you with the services you requested when creating your account.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including KYC, AML, CTF, and licensing obligations.
• Legitimate Interests: Processing is necessary for sc108's legitimate business interests, such as fraud prevention, Platform security, service improvement, and internal analytics — provided that such interests are not overridden by your fundamental rights and freedoms.
• Consent: Where required by law, we will obtain your explicit consent before processing sensitive personal information or sending you marketing communications. You may withdraw your consent at any time by contacting us.

Data Sharing and Third-Party Disclosure

sc108 does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your personal information with the following categories of third parties where necessary to provide our services or comply with legal obligations:

• Payment Service Providers: We share necessary financial information with third-party payment processors (banks, e-wallet providers, payment gateways) to process deposits and withdrawals. These processors are contractually obligated to handle your data securely and in accordance with applicable data protection laws.
• Identity Verification Services: We may use third-party KYC verification services to validate your identity documents and perform age verification checks.
• Game Providers: Your gameplay data may be shared with third-party game studios (e.g., slot providers, live dealer platform operators) to deliver game functionality and record results. Game providers operate under strict data protection agreements.
• Analytics and Technology Partners: We may share anonymized or aggregated data (which does not personally identify you) with analytics providers to help us understand Platform usage and improve our services.
• Legal and Regulatory Authorities: We may disclose your personal information to regulatory bodies, law enforcement agencies, courts, or government authorities when required by law, court order, or regulatory investigation; or where necessary to protect the rights, property, or safety of sc108, our users, or the public.
• Professional Advisors: We may share your information with lawyers, accountants, auditors, and other professional advisors who assist us with legal compliance, financial reporting, and business operations — all of whom are bound by confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, sale of assets, or other corporate restructuring involving sc108, your personal information may be transferred to the acquiring entity, subject to the same privacy protections set out in this Privacy Policy.

Data Security

sc108 takes the security of your personal information extremely seriously and implements a comprehensive range of technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

• 256-bit SSL Encryption: All data transmitted between your device and the sc108 Platform is encrypted using industry-standard 256-bit SSL/TLS encryption — the same level of security used by online banking systems.
• Secure Data Storage: Personal information stored on sc108 servers is encrypted at rest using advanced encryption standards. Our databases are hosted in secure, access-controlled data centers with 24/7 monitoring.
• Access Controls: Access to personal information is strictly limited to authorized sc108 personnel who require such access to perform their job functions. All personnel with access to personal data are bound by confidentiality obligations.
• Regular Security Audits: sc108 undergoes periodic third-party security audits and penetration testing to identify and remediate vulnerabilities.
• Account Security: Users are required to choose strong passwords. We recommend enabling two-factor authentication (where available) for additional account protection.
• Fraud Detection Systems: sc108 employs automated fraud detection and prevention systems to monitor transactions and account activity for suspicious patterns.

While sc108 takes all reasonable precautions to protect your data, no method of electronic transmission or storage is 100% secure. You acknowledge that you provide your personal information to sc108 at your own risk. If you suspect unauthorized access to your account, you must notify sc108 immediately.

Data Retention

sc108 retains your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements.

Specific retention periods include:

• Active Accounts: Personal information is retained for the duration that your sc108 account remains active and for a period thereafter as required by applicable regulations.
• Closed Accounts: Following account closure, sc108 is legally required to retain certain records (including identity documents, transaction history, and betting records) for a minimum period mandated by our licensing jurisdiction — typically five (5) to seven (7) years from the date of account closure.
• Financial Records: Transaction records, KYC documentation, and AML-related data are retained for a minimum of seven (7) years in accordance with anti-money laundering regulations.
• Communication Records: Customer support communications are retained for two (2) to three (3) years for quality assurance and dispute resolution purposes.
• Technical Logs: Server logs, IP address logs, and technical usage data are typically retained for one (1) year unless longer retention is required for security investigations or legal proceedings.

After the applicable retention period has expired, sc108 will securely delete or anonymize your personal information such that it can no longer be associated with you as an individual.

Your Data Protection Rights

Under applicable data protection laws, you have the following rights with respect to your personal information held by sc108:

• Right of Access: You have the right to request a copy of the personal information we hold about you. sc108 will provide this information within thirty (30) days of your request, subject to identity verification.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal information we hold about you. You can update many details directly through your account settings.
• Right to Erasure: You have the right to request deletion of your personal information, subject to sc108's legal and regulatory retention obligations. Please note that we cannot delete information that we are required by law to retain.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances (e.g., where you contest the accuracy of the data).
• Right to Data Portability: You have the right to request that sc108 transfer your personal information to another service provider in a structured, commonly used, and machine-readable format (where technically feasible).
• Right to Object: You have the right to object to the processing of your personal information for direct marketing purposes. You can opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting support.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time (though this will not affect the lawfulness of processing conducted prior to withdrawal).

To exercise any of these rights, please contact sc108 using the contact details in Section 14. We will respond to all legitimate requests within thirty (30) days. In some cases, we may need to verify your identity before fulfilling your request to protect your personal information from unauthorized disclosure.

Cookies and Tracking Technologies

sc108 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content.

What are cookies? Cookies are small text files stored on your device when you visit a website. They allow the website to remember your preferences and recognize you on subsequent visits.

sc108 uses the following types of cookies:

• Essential Cookies: These cookies are necessary for the Platform to function. They enable core features such as account login, session management, and secure transaction processing. You cannot opt out of essential cookies without disabling core Platform functionality.
• Performance Cookies: These cookies collect anonymous information about how users interact with the Platform (e.g., pages visited, time spent, errors encountered). This data helps sc108 improve Platform performance and user experience.
• Functionality Cookies: These cookies remember your preferences (e.g., language selection, display settings) to provide a more personalized experience.
• Advertising Cookies: Where permitted by law and with your consent, sc108 may use advertising cookies to deliver targeted promotional content based on your interests.

You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of the sc108 Platform.

Third-Party Links

The sc108 Platform may contain links to third-party websites, services, or resources (e.g., game provider websites, payment gateway portals). sc108 is not responsible for the privacy practices or content of these third-party sites.

When you click on a third-party link and leave the sc108 Platform, you are subject to the privacy policy and terms of service of that third-party site. We strongly recommend that you review the privacy policies of any third-party sites you visit.

sc108 does not control and is not liable for the data practices of third parties, and any personal information you provide to third-party sites is governed solely by their respective privacy policies.

Children's Privacy

The sc108 Platform is intended exclusively for users who are 21 years of age or older. sc108 does not knowingly collect personal information from individuals under the age of 21.

If we become aware that we have inadvertently collected personal information from a person under 21 years of age, we will take immediate steps to delete that information and terminate the associated account.

If you are a parent or guardian and believe that your child has provided personal information to sc108, please contact us immediately using the contact details in Section 14 so that we can take appropriate action.

sc108 employs mandatory identity verification (KYC) procedures to prevent underage access to the Platform. All users are required to submit government-issued identification documents proving that they are 21 or older before they can place bets or withdraw winnings.

Changes to This Privacy Policy

sc108 reserves the right to update, amend, or modify this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform features.

When we make material changes to this Privacy Policy, we will notify you by email (to the address registered on your account) and/or by displaying a prominent notice on the sc108 Platform homepage for a minimum of seven (7) days prior to the changes taking effect.

The version of this Privacy Policy bearing the most recent "Last Updated" date at the top of this page constitutes the current governing version. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

Continued use of the sc108 Platform after any changes to this Privacy Policy take effect constitutes your acceptance of the updated policy. If you do not agree with the updated Privacy Policy, you must cease using the Platform and contact us to close your account.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way sc108 handles your personal information, please contact us through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available in-app 24 hours a day, 7 days a week
• Subject Line: For privacy-related inquiries, please include "Privacy Request" or "Data Protection Request" in your subject line so our team can route your inquiry to the appropriate department
• Response Time: sc108 aims to respond to all privacy and data protection inquiries within thirty (30) business days

For data access requests, data deletion requests, or other data protection rights inquiries, you may be asked to verify your identity before we can fulfill your request. This is a security measure to protect your personal information from unauthorized disclosure.